Privacy notice

Effective Date: May 21, 2023 Terappio OU ("we", "our", "us") manages the website https://www.terappio.com/ (hereinafter referred to as the "Service"). This section provides you with information about our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have related to that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless this Privacy Policy indicates otherwise, the terms used in it have the same definition as in our Terms and Conditions, which are available https://www.terappio.com/.

Definitions

• Service
  The Service is the website https://www.terappio.com/ by Terappio OU.
• Personal Data
  Personal data refers to details about a living individual who can be identified from that information (or through that information and other data we might have or may acquire in the future).
• Usage Data
  Usage Data is information collected automatically and produced by the use of the Service or from the Service infrastructure (for example, the duration of a page visit).
• Cookies
  Cookies are small files stored on your device (computer or mobile device).
• Data Controller
  The data controller is the natural or legal person (alone or jointly with others) who determines the purposes for which and the manner in which any personal information will be processed. In regard to this Privacy Policy, we are the controllers of your personal data processing.

• Data Processors (or Service Providers)

  A data processor (or service provider) is any natural or legal person who processes data on behalf of the data controller. We may employ the services of various service providers to process your data more efficiently.

• Data Subject (or User)

  The data subject is any living individual who uses our Service and is the owner of the personal data.

Collection and Use of Information

We gather various types of data for different reasons in order to provide and enhance our Service.

Types of Data Collected

Personal Data

When using our Service, we might ask you to provide us with certain information that personally identifies you and that can be used to contact or identify you ("Personal Data"). This personally identifiable information may include, but is not limited to:

• Email address
• First and last name
• Address, locality, province, postal code, city
• Cookies and usage data

We may use your Personal Data to communicate with you in order to send you newsletters, marketing or promotional material, and other information that might be of interest to you. You have the option to opt out of receiving all or some of these communications by following the unsubscribe link or the instructions provided in any email we send to you or by getting in touch with us.

Usage Data

We also collect information on how the Service is accessed and utilized ("Usage Data"). This Usage Data may include details such as the Internet protocol address, the type of browser, the browser version, and other diagnostic data.

Tracking Data and Cookies

We use cookies and similar tracking technologies to track activity on our Service and store certain information.

Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies we also use are beacons, tags, and scripts to collect and track information, and to improve and analyze

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.
• Advertising Cookies. We use Advertising Cookies to serve you ads that might be relevant to you and your interests.

Use of Data

Terappio OU uses the data it collects for various purposes:

• To provide and maintain our Service.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service when you choose to do so.
• To provide customer care and support.
• To gather analysis or valuable information so that we can improve our Service.
• To monitor the usage of our Service.
• To detect, prevent, and address technical issues.
• To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or inquired about unless you have chosen not to receive such information.

Legal Basis for Processing Personal Data Under the General Data Protection Regulation (GDPR)

If you are in the European Economic Area (EEA), Terappio OU's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. Terappio OU may process your Personal Data for the following reasons:

• To fulfill a contract with you.
• You have given us permission to do so.
• The processing is in our legitimate interests and it doesn't override your rights.
• For payment processing purposes.
• To comply with a legal obligation.

Data Retention

Terappio OU will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Terappio OU will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to enhance the security or functionality of our Service, or we are legally obligated to retain this data for longer periods of time.

Data Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the USA and choose to provide us with information, please be aware that we transfer the data, including Personal Data, to the USA and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Terappio OU will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will be made to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Data Disclosure

Disclosure for Legal Obligation

Under certain circumstances, Terappio OU may be required to disclose your Personal Data if required by law or in response to valid requests from public authorities (e.g., a court or a government agency).

Legal Requirements

Terappio OU may disclose your Personal Data in good faith when it believes such action is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of Terappio OU.
• Prevent or investigate possible wrongdoing in relation to the Service.
• Protect the personal safety of users of the Service or the public.
• Defend against legal liability.

Data Security

The security of your data is important to us. Although we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

If you reside in the European Economic Area (EEA), you have certain data protection rights. Terappio OU aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you want to know what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

Under certain circumstances, you have the following data protection rights:

• The right to access, update, or delete the information we have about you. Whenever possible, you can access, update, or request deletion of your Personal Data directly within your account settings section. If you can't perform these actions yourself, contact us for assistance.
• The right to rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have about you in a structured, machine-readable, and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where Terappio OU relied on your consent to process your Personal Data.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third-party individuals or entities to facilitate our Service ("Service Providers"), to provide the Service on our behalf, perform Service-related services, or assist us in understanding how our Service is utilized. These third parties have access to your Personal Data only to perform these tasks on our behalf, and they are obligated not to disclose or use the information for any other purpose.

Data Analysis

We may employ third-party entities, known as Service Providers, to monitor and analyze the use of our Service.

• Google Analytics
  Google Analytics is a tool provided by Google that monitors and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data might be shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You have the option to prevent your activity on the Service from being tracked by Google Analytics by installing the opt-out browser add-on. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visit activity. For more information on Google's privacy practices, you can visit the Google Privacy & Terms page: https://policies.google.com/privacy?hl=en

Advertising

We may employ third-party entities, known as Service Providers, to display ads that support and maintain our Service.

• AdSense and DoubleClick Cookies
  Google, as a third party, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie allows it and its partners to serve ads to our users based on their visit to our Service and/or other sites on the Internet. You can opt out of the use of the DoubleClick cookie for interest-based advertising by visiting Google's Ads Settings page: http://www.google.com/ads/preferences/

Payments

We may offer paid products and/or services within our Service. In such cases, we use third-party services for payment processing (e.g., payment processors).

Payment information is provided directly to our third-party payment processors, whose use of personal data is governed by their own Privacy Policy. These payment processors adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, a joint initiative of companies such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements ensure the secure handling of payment information.

We work with the following payment processors:

• Stripe
  You can review their Privacy Policy at https://stripe.com/us/privacy

Links to Other Sites

Our Service may contain links to other sites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Protection of Minors' Privacy

Our service is not intended for anyone under the age of 18 (referred to hereafter as "Minors").
We do not intentionally collect personally identifiable information from Minors under 18. If we become aware that we have collected personal data from minors without verification of parental consent, we will take steps to remove that information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, before the change becomes effective and will update the "effective date" at the top of this Privacy Policy.
We suggest you review this Privacy Policy regularly to stay informed of any changes. Modifications to this Privacy Policy become effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us in the following ways:
By email: office@terappio.com
By visiting this page on our website: https://www.terappio.com/